Privacy Policy
Last Updated: January 2025
At LetDigitalFly, we are committed to protecting your privacy and ensuring transparency about how we handle your information.
Introduction
Our Commitment to Your Privacy
LETDigitalFly ("we," "our," "us," or "the Company") is steadfastly dedicated to respecting and protecting the privacy and confidentiality of your personal information. This comprehensive Privacy Policy (the "Policy") serves to inform you in explicit detail about the nature, scope, and purpose of our practices concerning the collection, utilization, disclosure, and safeguarding of information you provide or that is generated through your interaction with our official website, mobile applications, and all associated services (collectively referred to as the "Services"). We believe in fostering a transparent relationship with our users, built on trust and clear communication regarding data handling.
By accessing, browsing, or otherwise using our Services, you expressly acknowledge that you have read, understood, and hereby consent to the terms and conditions outlined in this Privacy Policy. If you do not agree with any part of this Policy, you must immediately discontinue your use of our Services. This Policy is incorporated into and subject to our Terms of Service.
1. Information We Collect
We collect information through various mechanisms with the primary objectives of providing, maintaining, and enhancing the quality of our Services, personalizing and improving the overall user experience, ensuring the security and stability of our platforms, and fulfilling our legal and regulatory obligations.
1.1 Information You Provide Directly to Us
You may voluntarily and knowingly choose to provide certain personal information when you actively engage with us for specific purposes. This typically occurs during direct communications, such as when you contact our customer support, request service quotes, submit inquiries through web forms, or correspond with us via email. The categories of personal information you may provide include, but are not limited to:
- Name - Provided to facilitate personalized communication and to address you correctly in our correspondence.
- Email address - Collected to enable us to respond to your inquiries, send you requested information, updates, or service-related communications.
- Phone number - Provided voluntarily for the purpose of enabling more direct and efficient communication regarding your requests, should you prefer this method.
- Message content - This includes the full text and details of your communication, which we process to thoroughly understand and adequately address the subject of your inquiry or request.
The information you provide directly is used strictly for the purpose for which it was submitted, such as responding to your specific request or fulfilling a service you have initiated.
1.2 Automatically Collected Information
When you install, access, and use our mobile applications, certain information is automatically collected and processed. This collection is facilitated by integrated software development kits (SDKs), including but not limited to the Google Mobile Ads SDK (AdMob), Google Firebase, and other third-party service providers essential for app functionality. This automatically gathered information may encompass:
Device Identifiers
Unique identifiers associated with your mobile device, such as the Google Advertising ID (GAID) on Android devices, the Identifier for Advertisers (IDFA) on iOS devices, and the App Set ID. These are not permanently tied to your personal identity but are used for specific operational purposes.
Network Information
Data related to your internet connection, including your device's Internet Protocol (IP) address, network provider, connection type (e.g., WiFi, cellular), and general location data derived from the IP address for broad geographic estimation.
Usage Data
Information concerning your interaction with our Services, including timestamps of application launches, session duration, the sequence of screens or pages viewed, features used, and your interactions with advertisements presented within the app (e.g., clicks, views, impressions).
Performance Data
Technical diagnostics and analytics data aimed at monitoring the health and performance of our applications. This includes crash reports, error logs, latency information, and data on overall app responsiveness and stability.
The collection of this information is fundamental for our legitimate business interests and is shared with our trusted advertising and analytics partners to enable the delivery of advertisements, measure ad performance, prevent fraud, and critically analyze and improve the functionality, content, and user experience of our applications.
2. How We Use Information
We process the information we collect for specific, purpose-driven reasons, always within the boundaries of applicable law and as described in this Policy. Our primary uses include:
Advertising Delivery
To facilitate the display of advertisements within our applications, including the personalization of ad content based on general interests inferred from usage data and device identifiers (where user consent is provided), and to measure the effectiveness of advertising campaigns.
Application Improvement and Development
To analyze usage patterns, identify technical issues, and gather feedback implicitly through performance data. This continuous analysis allows us to enhance app functionality, optimize user interface design, fix bugs, and develop new features that improve the overall service.
User Communication
To communicate with you directly in response to your specific inquiries, provide customer support, deliver important service-related notices (such as changes to our terms or security alerts), and fulfill other transactional purposes you initiate.
Analytics
To conduct internal statistical analysis, understand broader user trends and preferences, evaluate the performance of our Services, and conduct research for business intelligence purposes, which informs our strategic decisions.
3. Advertising and Ad Networks
Transparent advertising practices
Google AdMob Integration
Our mobile applications integrate Google AdMob, a mobile advertising platform provided by Google LLC, to display advertisements. To deliver, personalize, and measure the effectiveness of ads, AdMob may automatically collect and process certain data, which may include:
- Advertising identifiers (e.g., Google Advertising ID, Apple's IDFA) for purposes of ad targeting and frequency capping.
- IP addresses which may be used for coarse geographic targeting (e.g., city or country level).
- Interaction data related to the advertisements served, such as whether you clicked on an ad, viewed it, or took a post-click action, which is used for optimization and reporting.
This data collection by AdMob supports the provision of relevant advertisements, helps prevent ad fraud, and enables advertisers to measure campaign performance. The processing of data by Google AdMob is governed by Google's own Privacy Policy. We strongly encourage you to review Google's policies to understand their practices in detail.
https://policies.google.com/privacy4. Third-Party SDKs and Service Providers
Our Trusted Partners for Enhanced Services
To support various functionalities within our Services, we engage with reputable third-party service providers and integrate their software development kits (SDKs). These entities assist us in areas such as analytics, crash reporting, and advertising. These third parties may collect, use, and disclose information as necessary to perform their services for us, in accordance with their own, independent privacy policies. We carefully select our partners based on their commitment to data security and privacy standards. Key categories of third-party services we utilize include:
Google Analytics for Firebase
Provides comprehensive analytics services, offering insights into user engagement, feature usage, and audience demographics to help us improve our apps.
Crash Reporting Services
Monitor application stability, automatically record crash events, and provide diagnostic reports to help us identify and resolve technical issues promptly.
Advertising SDKs
Besides AdMob, we may utilize other SDKs for the purposes of app monetization, ad delivery, and related advertising functionalities.
We do not control the data collection and use practices of these third parties. You are advised to consult the respective privacy policies of these third-party providers for information on their specific data handling practices.
5. Disclosure of Your Information
We Maintain Strict Control Over Your Data
We Do Not Sell Your Personal Information
We will not rent, trade, or sell your personally identifiable information to third parties for their own marketing purposes. We may, however, share your information under the following strictly defined circumstances:
With Trusted Service Providers
We disclose information to vendors, consultants, and other service providers who perform functions on our behalf (e.g., hosting, analytics, customer support, email delivery). These entities are contractually obligated to use the information only to provide the services we have requested and to protect it in a manner consistent with this Policy.
With Advertising and Analytics Partners
As described in Sections 3 and 4, we share automatically collected information (like Advertising IDs and usage data) with our advertising and analytics partners for legitimate business purposes, including ad delivery, attribution, and analytics.
For Legal Compliance and Protection
We may disclose information if we believe in good faith that such disclosure is necessary (a) to comply with applicable law, regulation, or a valid legal process (such as a subpoena or court order); (b) to protect and defend our rights, property, or safety, or that of our users or the public; (c) to investigate fraud or security issues; or (d) to enforce our Terms of Service.
6. Data Safety and User Controls
Your Privacy, Your Control
Android Users
You can opt-out of personalized advertising by adjusting the "Opt out of Ads Personalization" setting on your Android device. This setting is typically found within your device's "Settings" menu under "Google" > "Ads."
iOS Users
You can manage your preferences regarding ad tracking by toggling the "Allow Apps to Request to Track" setting on your iOS device. This is located in "Settings" > "Privacy" > "Tracking."
Data Management Requests
You may request access to, correction of, or deletion of your personal data by contacting us using the details in Section 10. Requests are handled in accordance with applicable laws. Some data shared with third parties may need to be managed directly with them.
7. Children's Privacy
Protecting Our Youngest Users
Age Restriction
Our Services are not designed for, intended to attract, or directed to children under the age of 13 ("Children"). We do not knowingly solicit, collect, or retain personal information from Children. If you are a parent or guardian and believe that your Child has provided us with personal information without your consent, please contact us immediately using the information in Section 10. Upon verification, we will take prompt and reasonable steps to delete such information from our active databases.
8. Security of Your Information
Our Commitment to Protecting Your Data
Our Security Measures
We implement and maintain a suite of reasonable and appropriate technical, administrative, and physical security measures designed to protect the information we collect and process from unauthorized access, disclosure, alteration, or destruction. Our security framework includes, but is not limited to:
Despite our efforts, it is important to understand that no method of electronic transmission or method of digital storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
9. Changes to This Privacy Policy
Staying Current with Evolving Standards
Policy Updates
We reserve the right to amend, modify, or update this Privacy Policy at our sole discretion from time to time. Changes may be made to reflect evolution in our data practices, the introduction of new services, changes in applicable law, or other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on this page and updating the "Last Updated" date at the top of the Policy. In some cases, we may provide additional, more direct forms of notification for significant changes.
Your continued use of our Services after the posting of any revised Privacy Policy constitutes your acceptance of the changes. We strongly encourage you to periodically review this page for the latest information on our privacy practices.
10. Contact Us
We Are Here to Assist You
Privacy Questions & Concerns
If you have any questions, concerns, comments, or requests regarding this Privacy Policy, our data handling practices, or if you wish to exercise any of your privacy rights, please do not hesitate to contact our Privacy Team. We are committed to addressing your inquiries promptly and thoroughly.